terms and conditions

  • Currently, I only accept orders within/around Montreal, QC Canada. The delivery options are pickup or local hand delivery.

    Orders can be picked up in the Plateau area free of charge. For pick-up orders, I will reach out to you within 2-3 business days of your order to schedule a pickup time.

    Domestic orders are hand delivered for a flat rate of $5. As maintaining eco-friendly practices remain a priority of mine, the format will be in sale ‘drops’ and then delivering multiple orders in batches. Therefore, deliveries can take 10-14 business days, (or longer depending on the circumstances). If you need something delivered rush, please reach out to me.

    Currently, I do not accept international orders.

  • All sales are final.

  • These pieces are artisan therefore they require more care than regular mass-produced ceramics. Of course, they may be used daily, however, it is recommended that they be hand washed if possible. It helps to wash them quickly after use and if you can don’t leave liquid in them overnight or for long periods of time to avoid staining. To clarify, the pieces are microwave and dishwasher safe, however, due to their handmade nature, I recommend handwashing as much as possible to extend their lifespan.

    Some pieces may appear differently from that pictured if there’s a quantity option available on that specific item. All pieces are handmade and therefore subtle differences are expected from item to item. On pots listed without a quantity option it should appear as pictured.

  • My online shop is usually restocked in large batches from time to time. I don’t follow any specific timelines and announcements for when they’ll go live can be found on my instagram page or by signing up to my newsletter (found in the footer at the bottom of this page).

  • Marina Manoushka operates (www.marinamanoushka.com), which provides the service of acting as an informative website for Marina Manoushka and a store front for when items are sold online.

    This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use this website. If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

    Information Collection and Use

    For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you. We will never use your collected information for anything other than sending out newsletter or products, if you do in fact purchase from this website.

    This website collects personal data to power our site analytics, including:

    • Information about your browser, network, and device

    • Web pages you visited prior to coming to this website

    • Your IP address

    This information may also include details about your use of this website, including:

    • Clicks

    • Internal links

    • Pages visited

    • Scrolling

    • Searches

    • Timestamps

    We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

    When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

    • Billing and shipping address

    • Email address

    • Name

    • Phone number

    We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

    As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

    This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

    • Information about your browser, network and device

    • Web pages you visited prior to coming to this website

    • Your IP address

    Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

    Log Data

    We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

    Marketing Emails

    We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

    Cookies

    Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive. Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

    This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

    • These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

    • These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.

    Service Providers

    We may employ third-party companies and individuals due to the following reasons:

    • To facilitate taking payments, collecting information for the newsletter and shipping pottery.

    • To assist us in analysing how users use the website.

    We want to inform our users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

    Security

    We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

    Links to Other Sites

    Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

    Children's Privacy

    Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

    Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

    Contact Us

    If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact me.